We hope you like the product you ordered, but if something isn't right, please let us know. 

We feel sorry that you're not 100% satisfied with the items you  received, and we gladly accept returns and exchanges within 30 days of  receipt for most items in new condition. Before you decide to return or  exchange items,please read our return&exchange conditions carefully  and make sure the items you want to return meets the following  conditions: 

a.All return/exchange items must be returned  unworn,undamaged,unwashed and with all the original labels attached in  original packaging.If not,the buyer is responsible for all incurred  fees（Order fees and logistics fees, etc.） and there will be no refund.

b.Items can be returned or exchanged within 30 days from the delivered date. Note that overdue requests may not be accepted.

c.We do not offer Freight To Collect (FTC) service for the packages  returned to us.If you return the packages for your own personal reasons,  the returns will be made at your own cost. Instead,we are responsible  for the cost.

d.We do not accept returned items that were sent back directly without notifying us first.

Step 1: Please email our customer service  representatives at info@stolencultureapparel.com to get a return authorization  and return address, stating your order number and reason for return.

Step 2: After receiving your email with  exchange/return request,our customer service representatives will send  the exchange/return instructions back to you via email. Please follow  the instructions to process the exchange/return. 

You should submit an order cancellation request to our customer  service via  info@stolencultureapparel.com once you decide to cancel the order.

For orders cancelled after 24 hours of purchase but have not been  shipped, we will offer partial refund after charging a 15% cancellation  fee.

We will NOT accept order cancellation request if the orders have been shipped.

Once your return is received and inspected, we will send you an email  to notify you that we have received your returned item. We will also  notify you of the approval or rejection of your refund.If you are  approved, then your refund will be processed, and a credit will  automatically be applied to your credit card or original method of  payment,within 5-7 business days.

If you haven't received a refund yet,first check your bank account again.

Then contact your credit card company, it may take some time before  your refund is officially posted. Next contact your bank.There is often  some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at  info@stolencultureapparel.com

Do not sent it directly to the address on the parcel. Maybe it’s one  of the carrier’s transit warehouse,and which is not correct.